Terms of Service
Terms of service
Welcome to MOY and our website, itsmoy.com and moreofyou.se. The following general terms and conditions apply to all use of, and all orders placed via, moreofyou.se and itsmoy.com. These terms constitute a contract between you as a consumer and Femmebrace AB, org. nr 559378-0777, Klippan 1J, 414 51 Gothenburg (”Femmebrace AB,” ”itsmoy.com,” ”moreofyou.se,” ”MOY,” or ”we”), and by placing an order on the website, you are legally bound to follow these terms. Please ensure you have read and understood the terms before placing an order.
1. Non-Commercial Use
All sales on our website are intended for personal, non-commercial use. By placing an order on the website, you confirm that you are a consumer. If we suspect that your order is intended for commercial resale or business purposes, we reserve the right to request further information to verify your status as a consumer and may cancel or delay your order until this information is provided. If you are interested in placing a commercial order, please contact us at hello@itsmoy.com.
2. Use of Cookies and Personal Data Processing
When you visit or place an order via our website, we and our partners use cookies and similar tracking technologies, as well as process personal data. For more information about how we process personal data and use cookies, please refer to our Privacy Policy.
You can withdraw your consent at any time or object to the processing of your personal data by deactivating your account, unsubscribing from email communications, or contacting us at hello@itsmoy.com.
3. Your Order
By placing an order on the website, you confirm that you are 18 years old or older. We reserve the right to cancel your order if we suspect that any information provided is incorrect, fraudulent, or if there are outstanding payment issues linked to your account.
Please note that items placed in your shopping cart are not reserved and can be purchased by other customers until your order is completed and you receive an order confirmation via email.
Once we have received your order, we will send a confirmation of your purchase (including order number and product details) to the email address provided at the time of your order. It is therefore important that you provide accurate shipping and contact information, including your email address. We reserve the right to charge a fee to cover any costs incurred due to incorrect information provided at the time of your order.
We recommend that you save your order confirmation, as it may facilitate future contact with our customer service regarding your order. The order confirmation is merely proof that we have received your order and does not confirm acceptance of the order. Once your order has been processed, we will send a shipping confirmation via email, which contains all relevant information regarding your order. The shipping confirmation confirms that we have accepted your order, and the estimated delivery time stated under “DELIVERY AND CANCELLATION” below will begin from the day we have accepted your order.
4. Prices
All prices on our website include VAT in accordance with applicable tax legislation. If your order is placed from a country outside the EU, prices are exclusive of VAT. Deliveries sent to countries outside the EU may incur customs duties and other charges, and it is your responsibility as the recipient to pay these fees. Customs duties are calculated based on the price you paid for your order. Please note that we have no control over these charges and cannot predict the exact amount for each country. If you have questions about customs fees, contact your local customs office.
After placing an order on the website, we will not make any adjustments to the amount you paid, except in the case of technical errors or incorrect information on the website that resulted in an incorrect price.
5. Payment
We offer various payment methods for your order. In the checkout process, you will find all available payment methods for your country. We reserve the right to change the payment method if the option you selected does not work at the time of purchase.
We are not responsible for any currency conversion fees applied by your bank or credit card company when you pay in your local currency.
Payment Methods
We offer several payment solutions, and the available methods may vary depending on the country. When you complete your purchase with us, you also agree to the terms of our payment solutions provider. Please contact the respective payment provider for any questions regarding payment.
Pricing
All prices on our website are displayed inclusive of VAT within the EU and exclusive of VAT outside the EU. For wholesale prices, please contact us via email at hello@itsmoy.com.
6. Discount Codes
All discount codes have different terms and are valid for a limited time. You cannot combine multiple discount codes unless we have explicitly allowed it.
7. Promotions and Offers
We occasionally offer promotions and other deals on the website. The terms of these promotions and offers are specified for each individual promotion or offer. The terms apply as long as the promotion is active and for the specific products listed. Please note that gift card purchases are never included in our promotions or offers. We reserve the right to terminate promotions at any time, and once a promotion ends, these general terms will apply instead of the specific promotion terms. A promotion that includes certain products is always limited in time and while supplies last.
If you wish to return a product purchased during a "buy one, get one free" or "3 for 2" promotion, you must return all products purchased during the promotion period for a full refund. If you benefited from a promotion with special conditions (e.g., a discount because your total purchase exceeded a certain amount) and your order no longer qualifies for the promotion after a return, we will adjust your refund according to the promotion terms. Discount codes cannot be used in conjunction with other discounts or offers unless explicitly stated.
8. Publication Errors
We reserve the right to correct any errors in pricing or other text in newsletters or on our website after publication. We also reserve the right to adjust prices due to supplier price changes, currency fluctuations, shipping costs, inventory changes, and technical errors on moreofyou.se.
9. Intellectual Property
All content on the website (including but not limited to trademarks, company names, product names, images and graphics, design, layout, and information about our products) is owned or licensed by us. All information and materials are protected by intellectual property and market law, and no materials from the website may be copied or used without written permission from us.
10. User-Generated Content
We love seeing you use our products and would love to share your images on our channels. With your consent, we may use and share your images as described below.
By responding to our request with the tag #MOY and/or #MOREOFYOU, you agree to the following: You grant us a non-exclusive, royalty-free, perpetual, and global license to use the images you have tagged with #MOY and/or #MOREOFYOU in our marketing and advertising. This includes, but is not limited to, images on the website, newsletters, social media, catalogs, emails, retailers' stores (such as Amazon), physical stores, and other customer communications.
You guarantee that you own all rights to the images and that you have permission from any persons appearing in the images to use them. Furthermore, you agree that the images will be used in accordance with these terms and guarantee that our use of the images does not infringe on any third-party rights or violate the law. We are not obligated to compensate you for the right to use the images or the related intellectual property rights.
11. Content Standards
These terms apply to all material you contribute to the website, such as product reviews of items you have purchased from us, and any images included in those reviews, whether submitted directly to the website or through a third party. These terms also apply if you are working, have worked, or intend to work for us as an influencer or content creator.
Your content:
- Must be accurate (if it contains facts)
- Must be genuine (if it contains opinions)
- Must not violate applicable laws and regulations in Sweden or the country from which the content is published
Your content must not:
- Contain any material that is obscene, offensive, hateful, or defamatory
- Promote sexually explicit or pornographic material, violence, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age
- Be likely to deceive or mislead any person
- Violate any legal obligation owed to a third party, such as a contractual obligation or a duty of confidence
- Be falsely attributed to another person or be misleading regarding your identity or affiliation with any person
- Give the impression that the content is endorsed by us if this is not the case
- Advocate, promote, or assist any illegal activity
- Contain advertisements or promote services or links to other websites
By posting your content, you grant us a perpetual, transferable, sublicensable, royalty-free, global license to use the content for any purpose, including commercial use. This includes the right to translate, recreate, display, distribute, and modify the content. Your content may be visible on other platforms, such as search engines, marketing emails, and social media. Your content will be visible until it is deleted.