1. Applicable Law And Jurisdiction

Swedish substantive law applies to these terms and all use of the website. Disputes arising from these terms or the use of the website shall be resolved in accordance with Swedish law and by Swedish courts, unless mandatory law in the consumer’s country of residence provides otherwise. We reserve the right to take legal action against a consumer in their country of residence if applicable.

If a dispute arises between you as a consumer and us as a company and we are unable to resolve the dispute, you have the right to file a complaint with the EU's online dispute resolution platform, Online Dispute Resolution. More information can be found here: http://ec.europa.eu/odr. You can also contact the Swedish National Board for Consumer Disputes (ARN) via www.arn.se or send your complaint to ARN, Box 174, 101 23 Stockholm, Sweden.

If any provision of these terms is deemed invalid or unenforceable, in whole or in part, the provision shall apply to the extent permitted by applicable law. The remaining provisions shall continue to be valid and enforceable and shall not be affected by the invalid or unenforceable provision.

2. Changes To The Terms

We reserve the right to make changes to these terms at any time. All changes will be published on the website and apply from the time of publication.

3. Copyright

All content on the website (including, but not limited to, trademarks, business names, product names, images, graphics, design, layout, and product information) is owned or licensed by us. All information and materials are protected under intellectual property and market laws. No part of the content on the website may be copied or used without our written consent.

4. Ownership

All products sold via our website remain our property until full payment has been received. Ownership of the products is transferred to you once payment has been received in full.

5. Use Of Products

Supplements:
The recommended daily dose should not be exceeded. Supplements should not be used as a substitute for a varied diet. We care about you and want to remind you of the importance of a well-rounded and balanced diet, adequate daily water intake, and a healthy lifestyle!

Meal Replacements:
Our meal replacements are only suitable as part of a diet that includes other foods. To achieve the claimed effect of weight loss, two of your main meals per day should be replaced with meal replacements.

6. Storage And Shelf Life

Our products should be stored in a cool, dry place at room temperature and out of reach of small children. Opened packaging should be stored tightly sealed. Best before end of month and year, see packaging.

7. Product Information And Disclaimer For Supplements And Foods

Our supplements and food products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website is for informational purposes only and should not be considered medical advice. Always consult your doctor or a qualified healthcare provider before using supplements, especially if you are pregnant, breastfeeding, have medical conditions, or are taking medication.

We are not responsible for any harm or health problems resulting from improper use of our products or if the products are used contrary to recommendations. All use is at your own risk. Our products are intended to complement a varied and balanced diet and a healthy lifestyle.

8. Allergy Information And Safety

Our products may contain ingredients that could cause allergic reactions. We encourage all customers to carefully read the ingredient list on the product packaging before use. If you have an allergy or are unsure if the product is safe for you to use, consult your doctor or an allergy specialist before consuming the product.

9. Force Majeure

In the event of war, warlike conditions, civil war, revolution, rebellion, governmental actions, strikes, lockouts, blockades, natural disasters, pandemics, or similar events, technical issues, failures in electrical/telecommunications/data connections, or other communications, and failures or delays in services from subcontractors due to such circumstances, we are free from liability if we are unable to fulfill our contractual obligations due to such circumstances. These events constitute grounds for release from damages and other penalties. If such a situation arises, we will attempt to inform you as soon as possible.

10. Limitation Of Liability

We are not liable for indirect damages or losses that may arise in connection with the use of the website, our products, or services, except where required by mandatory law. Our maximum liability to you for any damages or losses is limited to the total amount you paid for the relevant product or service unless otherwise required by applicable consumer protection laws.

11. Privacy And Cookies

Your privacy is important to us. We process your personal data in accordance with our Privacy Policy, where you can learn more about how we collect, use, and protect your data. Our website uses cookies to improve your user experience. By using our website, you agree to our use of cookies in accordance with our cookie policy.

12. Delivery And Transfer Of Risk

The risk for the products is transferred to you as the customer when the product has been delivered in accordance with the chosen delivery method. If the product is damaged or lost after delivery has been made according to your instructions, you bear responsibility for such damages or losses.

13. Age Requirement For Purchasing Supplements And Foods

You must be at least 18 years old to purchase supplements and foods from our website. By placing an order, you confirm that you meet this requirement.

14. Right Of Withdrawal

As a consumer, you have the right to withdraw from your purchase within 14 days from the day you receive the item, in accordance with distance selling laws. If you wish to exercise your right of withdrawal, please contact us by email at hello@itsmoy.com. The product must be returned in the same condition as when you received it. You are responsible for the return shipping costs unless otherwise stated in our [Return Policy](link to return policy).

15. Acceptance Of Terms

By placing an order on our website, you agree to these terms in their entirety, including our policies regarding delivery, returns, privacy, and product usage. If you do not agree to these terms, please refrain from placing an order with us.