Contact Us

Contact Us

Have questions about our products? Need a little help? Or maybe you just want to say hi? Whatever it is, connect with us at hello@itsmoy.com. Our team is online and ready to chat every day from 8 AM to 10 PM CET. If we miss you, no worries—we'll get back to you via email as soon as we can.

Got something on your mind after hours? Shoot us an email, and we’ll aim to respond within 48 hours. Weekends and holidays may take a bit longer, but we’ll get there!

Frequently Asked Questions (FAQ)

Before reaching out, you might find what you’re looking for on our FAQs page. It's packed with quick answers to shipping, product info, and more. 

Order Inquiries & Tracking

Where’s my order? We’ve got you covered! Just have your order number handy and send us an email at hello@itsmoy.com, and we’ll get back to you with the details.

Returns & Refunds

Need to make a return? First, check out our Returns Policy for details. Still need help? Email us at hello@itsmoy.com.

Connect With Us On Social

Want to stay in the loop on all things MOY? Follow us:

Feedback

We love hearing from you! Shoot us an email at and let us know how we can keep improving your experience.

Resellers & Business Inquiries

Looking to partner up? We’d love to hear from you! Send your Reseller Inquiry to hello@itsmoy.com, and we’ll get back to you within 48 hours with everything you need to know about wholesale, pricing, and partnerships.

For a quicker response, include:

  • Your business name & registration number
  • Contact person & role
  • Type of business
  • Target market (local, national, or international)

Job Applicants & Internships

Passionate about wellness and making a difference? We’re always on the lookout for like-minded people to join our team. Send your CV and cover letter to hello@itsmoy.com with the subject line "Job Application" or "Internship Application." Let’s grow together!

Content Creators & Collaborations

Calling all creators! If you’re a content creator, influencer, or ambassador who’s as passionate about health as we are, we’d love to collab! Drop us an email at hello@itsmoy.com with your socials and a quick intro.

Press & Media Inquiries

For press and media inquiries, please contact hello@itsmoy.com. We’re excited to share our story with you!

Terms & Conditions, Privacy Policy, And Legal Notice

For the fine print (you know, the important stuff), check out our Terms & Conditions, Privacy Policy, and Legal Notice for more detailed information on our policies.