1. Shipping and Cancellation

We ship our products globally, and the estimated delivery date depends on the destination country and the chosen shipping method. Items in stock are normally delivered within the number of business days stated on our website.

 

1.1 Delayed Delivery and Cancellation

If your delivery is delayed and you no longer wish to complete the purchase, you must contact our customer service to cancel your order. A cancellation is only valid once you have received confirmation from us that we have approved the cancellation.

Please note that once your order has been processed and dispatched from our warehouse, it is no longer possible to cancel the order. In this case, you must receive the package and return it according to our return policy if you no longer wish to keep the product.

1.2 Out of Stock

If a product is no longer available or is out of stock, we reserve the right to cancel the purchase and issue a full refund. If possible, we will inform you if a similar product is available.

 

2. Uncollected Delivery

If your order is delivered to a pick-up point and you do not collect the package within the specified time, or if you refuse to accept or otherwise fail to receive your delivery, we reserve the right to charge a fee of SEK 179 to cover the additional costs incurred.

 

3. Delivery Responsibility

If you have agreed to have your order left outside your door if you are not home at the time of delivery, we are not responsible for the order once the delivery company has left the package outside your door. All responsibility for the package passes to you once it has been delivered according to your instructions.

 

4. Damaged or Lost Packages

If you receive a damaged package or suspect that your package has been lost during transit, please contact both us and the shipping company as soon as possible. We recommend that you first contact the shipping company that handled your order to expedite the process. Keep in mind that the shipping company may request evidence, such as photos of the damaged package, so be sure to keep all the materials you receive.

For lost packages, we recommend that you also contact the shipping company and us so we can begin an investigation. Once the package has been handed over to the shipping company, it is their responsibility to ensure it reaches you, but we are happy to assist in resolving any issues.

 

5. Delivery Times

Delivery times vary depending on the destination country and the chosen shipping method. Below are our estimated delivery times by region:

 

• Sweden: 2–5 business days
• Nordic countries (Denmark, Norway, Finland): 2–7 business days
• Rest of Europe: 2–10 business days
• USA and Canada: 7–14 business days
• Asia and Australia: 10–15 business days
• Rest of the world: 10–20 business days

Please note that the above times are estimates and may vary depending on the shipping carrier and external factors, such as customs processing and local delivery conditions.

 

6. Customs and Fees for International Deliveries

For deliveries outside the EU, additional customs duties, taxes, or import fees may apply, and these costs are your responsibility as the recipient. We have no control over these fees and cannot predict their amount. If you have any questions about customs fees or import regulations for your country, please contact your local customs office before placing your order.

 

7. Contact Information

Here you will find our company details and how to contact us.

 

Company Name and Brand Owner:
Femmebrace AB
Org. nr. 559378-0777

 

Address:
Klippan 1j
414 51 Gothenburg
Sweden

 

Email:
hello@itsmoy.com

Welcome to MOY and our website, itsmoy.com and moreofyou.se. The following general terms and conditions apply to all use of, and all orders placed via, moreofyou.se and itsmoy.com. These terms constitute a contract between you as a consumer and Femmebrace AB, org. nr 559378-0777, Klippan 1J, 414 51 Gothenburg (”Femmebrace AB,” ”itsmoy.com,” ”moreofyou.se,” ”MOY,” or ”we”), and by placing an order on the website, you are legally bound to follow these terms. Please ensure you have read and understood the terms before placing an order.

 

 

 

1. Non-Commercial Use

All sales on our website are intended for personal, non-commercial use. By placing an order on the website, you confirm that you are a consumer. If we suspect that your order is intended for commercial resale or business purposes, we reserve the right to request further information to verify your status as a consumer and may cancel or delay your order until this information is provided. If you are interested in placing a commercial order, please contact us at hello@itsmoy.com.

 

2. Use of Cookies and Personal Data Processing

When you visit or place an order via our website, we and our partners use cookies and similar tracking technologies, as well as process personal data. For more information about how we process personal data and use cookies, please refer to our Privacy Policy.

You can withdraw your consent at any time or object to the processing of your personal data by deactivating your account, unsubscribing from email communications, or contacting us at hello@itsmoy.com.

 

3. Your Order

By placing an order on the website, you confirm that you are 18 years old or older. We reserve the right to cancel your order if we suspect that any information provided is incorrect, fraudulent, or if there are outstanding payment issues linked to your account.

Please note that items placed in your shopping cart are not reserved and can be purchased by other customers until your order is completed and you receive an order confirmation via email.

Once we have received your order, we will send a confirmation of your purchase (including order number and product details) to the email address provided at the time of your order. It is therefore important that you provide accurate shipping and contact information, including your email address. We reserve the right to charge a fee to cover any costs incurred due to incorrect information provided at the time of your order.

We recommend that you save your order confirmation, as it may facilitate future contact with our customer service regarding your order. The order confirmation is merely proof that we have received your order and does not confirm acceptance of the order. Once your order has been processed, we will send a shipping confirmation via email, which contains all relevant information regarding your order. The shipping confirmation confirms that we have accepted your order, and the estimated delivery time stated under “DELIVERY AND CANCELLATION” below will begin from the day we have accepted your order.

 

4. Prices

All prices on our website include VAT in accordance with applicable tax legislation. If your order is placed from a country outside the EU, prices are exclusive of VAT. Deliveries sent to countries outside the EU may incur customs duties and other charges, and it is your responsibility as the recipient to pay these fees. Customs duties are calculated based on the price you paid for your order. Please note that we have no control over these charges and cannot predict the exact amount for each country. If you have questions about customs fees, contact your local customs office.

After placing an order on the website, we will not make any adjustments to the amount you paid, except in the case of technical errors or incorrect information on the website that resulted in an incorrect price.

 

5. Payment

We offer various payment methods for your order. In the checkout process, you will find all available payment methods for your country. We reserve the right to change the payment method if the option you selected does not work at the time of purchase.

We are not responsible for any currency conversion fees applied by your bank or credit card company when you pay in your local currency.

 

Payment Methods
We offer several payment solutions, and the available methods may vary depending on the country. When you complete your purchase with us, you also agree to the terms of our payment solutions provider. Please contact the respective payment provider for any questions regarding payment.

 

Pricing
All prices on our website are displayed inclusive of VAT within the EU and exclusive of VAT outside the EU. For wholesale prices, please contact us via email at hello@itsmoy.com.

 

6. Discount Codes

All discount codes have different terms and are valid for a limited time. You cannot combine multiple discount codes unless we have explicitly allowed it.

 

7. Promotions and Offers

We occasionally offer promotions and other deals on the website. The terms of these promotions and offers are specified for each individual promotion or offer. The terms apply as long as the promotion is active and for the specific products listed. Please note that gift card purchases are never included in our promotions or offers. We reserve the right to terminate promotions at any time, and once a promotion ends, these general terms will apply instead of the specific promotion terms. A promotion that includes certain products is always limited in time and while supplies last.

If you wish to return a product purchased during a "buy one, get one free" or "3 for 2" promotion, you must return all products purchased during the promotion period for a full refund. If you benefited from a promotion with special conditions (e.g., a discount because your total purchase exceeded a certain amount) and your order no longer qualifies for the promotion after a return, we will adjust your refund according to the promotion terms. Discount codes cannot be used in conjunction with other discounts or offers unless explicitly stated.

 

8. Publication Errors

We reserve the right to correct any errors in pricing or other text in newsletters or on our website after publication. We also reserve the right to adjust prices due to supplier price changes, currency fluctuations, shipping costs, inventory changes, and technical errors on moreofyou.se.

 

9. Intellectual Property

All content on the website (including but not limited to trademarks, company names, product names, images and graphics, design, layout, and information about our products) is owned or licensed by us. All information and materials are protected by intellectual property and market law, and no materials from the website may be copied or used without written permission from us.

 

10. User-Generated Content

We love seeing you use our products and would love to share your images on our channels. With your consent, we may use and share your images as described below.

By responding to our request with the tag #MOY and/or #MOREOFYOU, you agree to the following: You grant us a non-exclusive, royalty-free, perpetual, and global license to use the images you have tagged with #MOY and/or #MOREOFYOU in our marketing and advertising. This includes, but is not limited to, images on the website, newsletters, social media, catalogs, emails, retailers' stores (such as Amazon), physical stores, and other customer communications.

You guarantee that you own all rights to the images and that you have permission from any persons appearing in the images to use them. Furthermore, you agree that the images will be used in accordance with these terms and guarantee that our use of the images does not infringe on any third-party rights or violate the law. We are not obligated to compensate you for the right to use the images or the related intellectual property rights.

 

11. Content Standards

These terms apply to all material you contribute to the website, such as product reviews of items you have purchased from us, and any images included in those reviews, whether submitted directly to the website or through a third party. These terms also apply if you are working, have worked, or intend to work for us as an influencer or content creator.

 

Your content:

• Must be accurate (if it contains facts)
• Must be genuine (if it contains opinions)
• Must not violate applicable laws and regulations in Sweden or the country from which the content is published

 

Your content must not:

• Contain any material that is obscene, offensive, hateful, or defamatory
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age
• Be likely to deceive or mislead any person
• Violate any legal obligation owed to a third party, such as a contractual obligation or a duty of confidence
• Be falsely attributed to another person or be misleading regarding your identity or affiliation with any person
• Give the impression that the content is endorsed by us if this is not the case
• Advocate, promote, or assist any illegal activity
• Contain advertisements or promote services or links to other websites

 

By posting your content, you grant us a perpetual, transferable, sublicensable, royalty-free, global license to use the content for any purpose, including commercial use. This includes the right to translate, recreate, display, distribute, and modify the content. Your content may be visible on other platforms, such as search engines, marketing emails, and social media. Your content will be visible until it is deleted.

 

 

1. General

This privacy policy ("Privacy Policy") describes how Femmebrace AB, registered trademark "MOY", org. nr 559378-0777, c/o Repeat AB, Klippan 1J, 414 51 Gothenburg, e-mail: hello@itsmoy.com ("Femmebrace AB", "MOY",”itsmoy.com "moreofyou.se", "we"), collects, uses, discloses, and stores your personal data.

This policy applies when Femmebrace AB provides services and products in connection with purchases, service matters, and other contact with Femmebrace AB, such as visits to our website. The Privacy Policy also applies to the processing of personal data in connection with account holders on MOY’s website.

2. Data Controller

Femmebrace AB is the data controller for the processing of your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable legislation, including GDPR.

3. When do we process your personal data?

We collect and process personal data when you:

• Make a purchase on our website,
• Use our support services,
• Visit our website or attend an event hosted by us,
• Otherwise interact with us.

We also collect personal data when you create a customer account with us. Additionally, we may update address information through third-party services to ensure we have accurate details.

4. What personal data do we process?

We process the following categories of personal data:

• Name and personal identification number
• Address, phone number, and email
• IP address and information about your use of our website
• Information about your purchases and interactions with our offers

5. Why do we process your data?

We process your personal data to:

• Fulfill our obligations to you as a customer (purchase completion, support, etc.),
• Provide personalized offers and marketing,
• Improve our products and services,
• Prevent fraud and ensure legal compliance (e.g., accounting laws),
• Enable customer communication through post, email, and SMS.

6. Legal grounds for processing

We process your personal data based on:

• Contract: To fulfill agreements with you as a customer or account holder.
• Legitimate interest: For marketing purposes, unless you object.
• Legal obligation: To comply with legal requirements, such as accounting laws.

7. Cookies and consent

When you visit our website, we use cookies to improve your experience and provide personalized services. We use Google Consent Mode to manage cookies in accordance with your consent.

7.1 Cookie Categories

We use the following types of cookies:

• Necessary cookies: These cookies are essential for the website to function and cannot be disabled.
• Analytical cookies: These help us analyze how you use our website to enhance your experience.
• Marketing cookies: These cookies are used to show relevant ads based on your previous activity. You can opt-out of these cookies without affecting your user experience on the website.

7.2 Consent Management

You can adjust your cookie settings at any time through our cookie banner or your browser. We use Google Consent Mode to respect your choices. If you decline marketing cookies, we will only use anonymized data to improve our services.

7.3 Blocking and Deleting Cookies

If you do not want cookies to be stored, you can adjust your browser settings to block or delete them. Please note that some features on our website may be affected if you block cookies.

8. Profiling

We may use profiling to personalize offers for you based on your behavior on our website. If you do not wish to be subject to profiling, you can object by contacting us at hello@moreofyou.se.

9. How long do we store your data?

We only store your data for as long as necessary to fulfill the purposes for which they were collected, or as long as we are legally required to store them, e.g., under accounting laws. For customer accounts, we store data for a maximum of 24 months after your last interaction.

10. Who do we share your personal data with?

We may share your personal data with:

• Partners and suppliers who help us provide our services,
• Service providers handling communication and address updates,
• Third parties in connection with legal obligations or to protect our legal interests.

When transferring data outside the EU/EEA, we ensure that your data continues to be protected in accordance with applicable laws.

11. Your rights

You have the right to:

• Access your personal data,
• Rectify incorrect data,
• Request the deletion of your data (provided that we are not legally required to retain them),
• Restrict the processing of your personal data,
• Object to processing for direct marketing,
• Receive your data in a structured and machine-readable format (data portability).

12. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy. In the event of significant changes, we will notify you via email or on our website.

13. Contact Information

If you have any questions about this Privacy Policy, the processing of your personal data, or if you wish to exercise your rights, please contact us at: Femmebrace AB
C/o Repeat AB, Klippan 1J, 414 51 Gothenburg
Email: hello@itsmoy.com

1. Applicable Law And Jurisdiction

Swedish substantive law applies to these terms and all use of the website. Disputes arising from these terms or the use of the website shall be resolved in accordance with Swedish law and by Swedish courts, unless mandatory law in the consumer’s country of residence provides otherwise. We reserve the right to take legal action against a consumer in their country of residence if applicable.

If a dispute arises between you as a consumer and us as a company and we are unable to resolve the dispute, you have the right to file a complaint with the EU's online dispute resolution platform, Online Dispute Resolution. More information can be found here: http://ec.europa.eu/odr. You can also contact the Swedish National Board for Consumer Disputes (ARN) via www.arn.se or send your complaint to ARN, Box 174, 101 23 Stockholm, Sweden.

If any provision of these terms is deemed invalid or unenforceable, in whole or in part, the provision shall apply to the extent permitted by applicable law. The remaining provisions shall continue to be valid and enforceable and shall not be affected by the invalid or unenforceable provision.

2. Changes To The Terms

We reserve the right to make changes to these terms at any time. All changes will be published on the website and apply from the time of publication.

3. Copyright

All content on the website (including, but not limited to, trademarks, business names, product names, images, graphics, design, layout, and product information) is owned or licensed by us. All information and materials are protected under intellectual property and market laws. No part of the content on the website may be copied or used without our written consent.

4. Ownership

All products sold via our website remain our property until full payment has been received. Ownership of the products is transferred to you once payment has been received in full.

5. Use Of Products

Supplements:
The recommended daily dose should not be exceeded. Supplements should not be used as a substitute for a varied diet. We care about you and want to remind you of the importance of a well-rounded and balanced diet, adequate daily water intake, and a healthy lifestyle!

Meal Replacements:
Our meal replacements are only suitable as part of a diet that includes other foods. To achieve the claimed effect of weight loss, two of your main meals per day should be replaced with meal replacements.

6. Storage And Shelf Life

Our products should be stored in a cool, dry place at room temperature and out of reach of small children. Opened packaging should be stored tightly sealed. Best before end of month and year, see packaging.

7. Product Information And Disclaimer For Supplements And Foods

Our supplements and food products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website is for informational purposes only and should not be considered medical advice. Always consult your doctor or a qualified healthcare provider before using supplements, especially if you are pregnant, breastfeeding, have medical conditions, or are taking medication.

We are not responsible for any harm or health problems resulting from improper use of our products or if the products are used contrary to recommendations. All use is at your own risk. Our products are intended to complement a varied and balanced diet and a healthy lifestyle.

8. Allergy Information And Safety

Our products may contain ingredients that could cause allergic reactions. We encourage all customers to carefully read the ingredient list on the product packaging before use. If you have an allergy or are unsure if the product is safe for you to use, consult your doctor or an allergy specialist before consuming the product.

9. Force Majeure

In the event of war, warlike conditions, civil war, revolution, rebellion, governmental actions, strikes, lockouts, blockades, natural disasters, pandemics, or similar events, technical issues, failures in electrical/telecommunications/data connections, or other communications, and failures or delays in services from subcontractors due to such circumstances, we are free from liability if we are unable to fulfill our contractual obligations due to such circumstances. These events constitute grounds for release from damages and other penalties. If such a situation arises, we will attempt to inform you as soon as possible.

10. Limitation Of Liability

We are not liable for indirect damages or losses that may arise in connection with the use of the website, our products, or services, except where required by mandatory law. Our maximum liability to you for any damages or losses is limited to the total amount you paid for the relevant product or service unless otherwise required by applicable consumer protection laws.

11. Privacy And Cookies

Your privacy is important to us. We process your personal data in accordance with our Privacy Policy, where you can learn more about how we collect, use, and protect your data. Our website uses cookies to improve your user experience. By using our website, you agree to our use of cookies in accordance with our cookie policy.

12. Delivery And Transfer Of Risk

The risk for the products is transferred to you as the customer when the product has been delivered in accordance with the chosen delivery method. If the product is damaged or lost after delivery has been made according to your instructions, you bear responsibility for such damages or losses.

13. Age Requirement For Purchasing Supplements And Foods

You must be at least 18 years old to purchase supplements and foods from our website. By placing an order, you confirm that you meet this requirement.

14. Right Of Withdrawal

As a consumer, you have the right to withdraw from your purchase within 14 days from the day you receive the item, in accordance with distance selling laws. If you wish to exercise your right of withdrawal, please contact us by email at hello@itsmoy.com. The product must be returned in the same condition as when you received it. You are responsible for the return shipping costs unless otherwise stated in our [Return Policy](link to return policy).

15. Acceptance Of Terms

By placing an order on our website, you agree to these terms in their entirety, including our policies regarding delivery, returns, privacy, and product usage. If you do not agree to these terms, please refrain from placing an order with us.